Gas Fireplace Repair
Fireplace won’t light, pilot keeps going out, or clicking with no flame? We repair all makes and models, and every repair is quoted before the work starts.
- Pilot assemblies
- Igniters
- Thermopiles
- Gas valves
Every repair quoted before the work starts
Book a repair
Tell us what’s happening with your fireplace.
Thanks! We’ve got your request.
We’ll be in touch soon. Need us sooner? Call (604) 259-8078, open 7 am to 8 pm daily.
What’s going on with your fireplace?
Tap what you’re seeing to find out what it usually means and how we fix it.
Fireplace won’t turn on
What it often is
Often a pilot light that has gone out, a worn thermocouple or thermopile (the small sensors that keep the gas valve open while the pilot is lit), or a remote or wall switch that isn’t getting through.
What we do
We find the cause, quote the repair before any work starts, and get your fireplace running again.
Book a repairPilot light keeps going out
What it often is
Usually a pilot that needs cleaning, or a thermocouple or thermopile that’s wearing out.
What we do
We clean or replace the parts that need it, using OEM, CSA certified parts.
Book a repairClicking, but no flame
What it often is
The igniter is sparking but the pilot or burner isn’t catching. Common causes are a dirty pilot, a weak igniter or a gas valve that needs attention.
What we do
We trace it to the part that’s causing it and quote the fix.
Book a repairFlame is low, yellow or sooty
What it often is
Often a burner or pilot that needs cleaning or adjusting, or logs that have shifted out of place.
What we do
We clean, adjust or repair what’s needed so your flame looks right again.
Book a repairGlass is foggy or cloudy
What it often is
A white film builds up on fireplace glass over time.
What we do
A $189 + GST fireplace service includes cleaning. If your glass is cracked or etched, we can quote you on new glass.
Book a repairRemote or wall switch not working
What it often is
Often batteries, a receiver that needs resetting or replacing, or a wall switch issue.
What we do
We test the controls and repair or replace what isn’t working.
Book a repairFixed properly, priced upfront
- 1
Book a visit
Call us or send the form. Same-day service available.
- 2
We find the cause
Our technician tracks down what’s wrong and quotes the repair before any work starts.
- 3
Fixed and tested
We repair it with OEM, CSA certified parts and make sure everything runs safely.
Repairs backed for six months
Every repair uses OEM, CSA certified parts and comes with six months of warranty on parts and labour.
- OEM, CSA certified parts
- Six months of warranty on parts and labour
- Quoted before the work starts
We repair every major brand
- Regency
- Napoleon
- Valor
- Majestic
- Heat & Glo
- Montigo
- Enviro
- And more
Repair questions
How much does a fireplace repair cost?
Every repair is quoted before the work starts, so you know the price first. Parts vary by fireplace, so the number comes from our technician looking at yours.
Do you offer same-day repairs?
Same-day service available. Call (604) 259-8078 or send a request and we’ll get you booked.
Which brands do you repair?
All makes and models, including Regency, Napoleon, Valor, Majestic, Heat & Glo, Montigo, Enviro and more.
Do repairs come with a warranty?
Yes. Repairs come with six months of warranty on parts and labour, and we use OEM, CSA certified parts.
Should I repair or replace my fireplace?
Often a repair is all you need. If a repair doesn’t make sense for your fireplace, we’ll tell you, and we can quote a new one with free estimates and financing at zero percent over 12 months.
Thinking about a new fireplace instead?Free estimates and financing at zero percent over 12 months.
See replacement and installationGet your fireplace working again
Same-day service available. Every repair is quoted before the work starts.